y be dysfunctional or harmful in one context may be adaptive in another. The developmental psychopathology approach is particularly adept in understanding why some children who experience negative environmental circumstances growing up (e.g., high marital conflict, poor parenting) develop emotional difficulties, whereas others do not. For example, in examining children of depressed par- ents, the pertinence of such an approach is highlighted. Children of depressed parents are at heightened risk for a full range of adjustment problems, including emotional difficulties such as sadness, depression, and anxiety. However, not all children with depressed par- ents develop problems, and not all children develop problems at the same point in their development. This provides evidence that other environmental factors must be considered. The developmental psychopathol- ogy approach leads researchers to examine a multiplic- ity of factors at multiple levels to understand the processes that modify children’s adjustment. For exam- ple, children may be affected by parental depression through direct exposure, altered parent–child interac- tions and attachment, and increased marital conflict and family discord. Emotional Development 333 Thus, it is evident there is a need for a complex flexible theoretical model that can incorporate these diverse findings and yield a viable explanation of the multiple potential pathways of development. It is not as simple as just a genetic predisposition causing emotional problems, and it is not just the presence or absence of certain factors that can lead to normal or abnormal emotional development; rather, it is the way in which these factors transpire and interact that helps account for children’s adjustment at any given time. Tina D. Du Rocher Schudlich See also Attachment; Family Influences; Parenting; Parenting Styles; Risk Factors and Development; Social Development Further Readings Ainsworth, M. D. S., Blehar, M., Waters, E., & Wall, S. (1978). Patterns of attachment. Hillsdale, NJ: Lawrence Erlbaum. Bowlby, J. (1969) Attachment and loss: Vol 1. Attachment. New York: Basic Books. Buss, A. H., & Plomin, R. (1984). Temperament: Early developing personality traits. Hillsdale, NJ: Lawrence Erlbaum. Cummings, E. M., & Davies, P. T. (1994). Children and marital conflict: The impact of family dispute and resolution. New York: Guilford Press. Cummings, E. M., Davies, P. T., & Campbell, S. B. (2000). Developmental psychopathology and family processes: Theory, research, and clinical implications. New York: Guilford Press. Fox, N. A. (1994). The development of emotion regulation: Biological and behavioral considerations. Monographs of the Society for Research in Child Development , 59 (2–3, Serial No. 240), 243–246. Kopp, C. B. (1989). Regulation of distress and negative emotions: A developmental view. Developmental Psychology , 25 , 343–354. E MOTIONAL I NTELLIGENCE Presently there is no one definition of emotional intel- ligence (EI) that is universally accepted. Psychologists have approached EI from different vantage points. Some researchers see it as the interplay of cognitive ability with emotional knowledge and regulation and have utilized self-report measures to assess the con- struct (e.g., Reuven Bar-On, Daniel Goleman). Other researchers have viewed EI as a distinct intelligence and have measured it in the same way as traditional IQ (e.g., John Mayer, Peter Salovey, and David Caruso). EI is a term that has been defined and revised by theorists and researchers in the field of psychology. A useful definition has been proposed by Mayer and Salovey, who have noted that EI is the ability to perceive accurately; appraise and express emotions; access and/or generate feelings when facili- tating thought; understand emotions and emotional knowledge; and regulate feelings to promote cognitive and emotional growth. EI is most relevant because it can be a powerful predictor of how successful a person can be in life, and it has been postulated that if children are appro- priately taught, EI can be increased. In this entry, defi- nitions of EI will be presented, ways of measuring the construct will be explained, and significant research findings will be discussed. At Stanford University in the 1960s, a researcher made the following proposition to 4-year-old children. ‘‘I have to do an errand; if you can wait until I come back, you can have two marshmallows for a treat. If you cannot wait, you can have only one. But you can have it right now.’’ Then the researcher left. Following his departure, some children grabbed the marshmallow as soon as he walked out the door. Others lasted for a few minutes, but eventually the temptation was too much. Those with emotional self- control were determined to wait. These youngsters cov- ered their eyes, or put their heads down. Others turned around in their chairs or distracted themselves by play- ing games or singing. Eventually the experimenter returned and gave the patient children their extra treat. Twelve to 14 years later, these children were evalu- ated as teenagers. Those 4-year-olds who were able to resist temptation were now, as adolescents, viewed by their parents as more socially competent, personally effective, self-assertive, and better able to cope with the frustrations of life. They tended to be more confi- dent, trustworthy, and dependable. They were better at taking initiative and developing projects. And, they were still better able to delay gratification to pursue their goals. In addition, those children who, at age 4, waited for the researcher to return had dramatically higher SAT scores as high school seniors. The third of children who grabbed at the marshmallow as preschoo- lers had an average verbal score of 524 and a quantita- tive score of 528. The third who waited the longest had average SAT scores of 610 (verbal) and 652 334 Emotional Intelligence (quantitative)—a 210 difference in total score. This study, conducted by psychologist Walter Mischel, demonstrates both the short-term and future advantage of restraining emotions and delaying impulses. This is the essence of emotional self-regulation—one domain of emotional intelligence. Individuals who are better at emotional self-regulation are more primed for success— whether it is pursuing a career, building a business, or establishing relationships. What Is Emotional Intelligence? The term emotional intelligence entered the American lexicon in 1995 when Daniel Goleman published his book Emotional Intelligence: Why It Can Matter More Than IQ. It became a bigger buzzword, when Nancy Gibbs wrote an October 2, 1995, Time magazine cover story, titled ‘‘The EQ Factor.’’ Her emphasis was that new brain research suggested that emotions, not IQ, may be the true measure of human intelligence. Though Goleman received the most attention for his groundbreaking work, Peter Salovey and John Mayer originally used the term emotional intelligence in 1990 and later refined their definition in 1997. From their theoretical perspective, EI refers specifi- cally to the cooperative combination of intelligence and emotion. The authors label their model as a four- branch ability model and divide the abilities and skills of EI into four areas: the abilities to (1) perceive emo- tions, (2) use emotions to facilitate thought, (3) under- stand emotions, and (4) manage emotions. Branch 1 reflects the perception of emotions and involves the capacity to recognize emotions in another person’s facial and postural expressions. Branch 2, facilitation, involves the capacity of emotions to assist thinking. Branch 3, the understanding of emotion, reflects the capacity to analyze emotions, appreciate their probable trends over time, and understand their outcomes. Branch 4 reflects the management of emo- tions, which involves the rest of personality. Emotions are managed in the context of the individual’s goals, self-knowledge, and social awareness. A second definition of EI was postulated by Gole- man based on the work of Salovey. He defined EI as the capacity for recognizing one’s own feelings and those of others, for motivating oneself, and for man- aging emotions well in oneself and in one’s relation- ships. He sees these abilities as distinct from, but complementary to, cognitive intelligence traditionally measured by IQ tests. He noted that these two types of intelligence— cognitive and emotional—relate to different areas of the brain. The intellect is based on the workings of the neocortex, the more evolved part of the brain. The emotional centers are in the more primitive subcortex. EI involves the interplay of the emotional centers in tandem with the intellectual centers. In developing his definition, Goleman expanded on the work of Howard Gardner, who developed the the- ory of multiple intelligences. Two of these multiple intelligences were persona l in nature: interpersonal intelligence (social skills) an d intrapersonal intelligence (self-knowledge). In 1998, in the text Working With Emotional Intelligence , Goleman modified his focus in order to understand how these talents work in life. He began to label these as emotional and social competen- cies, which he described as learned capabilities based on emotional intelligence t hat results in outstanding performance at work. These include the following: Self-awareness (knowing one’s internal states, pre- ferences, resources, and intuitions). This is self- awareness or recognizing a feeling as it happens. This is considered to be the keystone of EI. These compe- tencies include emotional awareness, accurate self- assessment, and self-confidence. Self-regulation (managing one’s internal states, impulses, and resources). This relates to the ability to soothe oneself; that is, to shake off depression, irri- tation, stress, and anxiety. This is the fundamental skill of emotional self-regulation. He sees these com- petencies as including self-control, trustworthiness, conscientiousness, adaptability, and innovation. Motivation (emotional tendencies to guide or facili- tate reaching goals). This relates to the ability to self- motivate oneself. These competencies include achieve- ment drive, commitment, initiative, and optimism. Empathy (awareness of other’s feelings, needs, and concerns). These competencies include understanding others, helping others develop, developing a service orientation, leveraging diversity, and maintaining political awareness. Social skills (adeptness at i nducing desirable responses in others). This requires handling emotions in rela- tionships well and accurately reading social situations and networks; interacting smoothly; using these skills to persuade and lead, negotiate, and settle disputes for cooperation and teamwork. These competencies Emotional Intelligence 335 include wielding influence, communicating effec- tively, managing conflict, providing leadership, serv- ing as a change catalyst, building bonds, collaborating and cooperating, and creating team capabilities. The first three—self-awareness, self-regulation, and motivation—are considered personal competencies; whereas the last two—empathy and social skills—are considered social competencies. The third major contributor to the definition of the construct of EI is Bar-On. He refers to this construct as emotional-social intelligence (ESI). Bar-On views ESI as a cross section of interrelated emotional and social competencies, skills, and facilitators that deter- mine how effectively one understands and expresses oneself, understands others and relates with them, and copes with daily demands. These include the follow- ing five components: 1. The ability to recognize, understand, and express emotions and feelings 2. The ability to understand how others feel and relate with them 3. The ability to manage and control emotions 4. The ability to manage change, adapt, and solve problems of a personal and interpersonal nature 5. The ability to generate positive affect and be self-motivated How Is Emotional Intelligence Measured? Measurement of EI has involved two major approaches, according to Gerald Matthews, Moshe Zeidner, and Richard Roberts. The first measurement approach has aligned with Mayer, Salovey, and Caruso’s model of EI. To be considered a standard intelli- gence, Mayer, Salovey, and Caruso suggest that EI must (a) be operationalized as a mental ability, (b) meet correlational criteria that indicate it as a uni- tary ability that represents a new kind of perfor- mance relative to earlier measures of intelligence and personality dispositions, © exhibit growth with age, and (d) predict outcomes of importance. These three authors have developed the Mayer- Salovey-Caruso Emotional Intelligence Test (MSCEIT), which meets all four criteria. This test has eight tasks: two to measure each of the four branches of EI. The MSCEIT is considered an ability test, similar in nature to a more traditional IQ test. The examinee is asked to do a task and receives a score. For exam- ple, for Branch 1, Perceiving Emotions, in the sub- test Faces, the examinee is asked to identify the emotions in faces. The authors conclude that the MSCEIT is a convenient-to-administer test that is highly reliable at the total score area and branch levels and provides a valid measure of EI. The second measurement approach has utilized self- report measures to operationalize the models of EI pre- sented by Goleman and Bar-On. Several measurements have been developed based on Goleman’s model. One of these is the Emotional Competency Inventory, devel- oped by Richard Boyatzis, Goleman, and Hay/McBer (now the HayGroup), which is a multirater (360-degree) instrument that provides self, manager, direct report, and peer ratings on a series of behavioral indicators of EI. It measures 20 competencies, and the rater is asked to describe him- or herself or the other person on a scale from 1 (the behavior is only slightly characteristic of the person) to 7 (the behavior is very characteristic of the person) for each item. These items are then com- posed into ratings for each of the competencies. Bar-On developed a self-report measure of emo- tionally and socially intelligent behavior called the Emotional Quotient Inventory (EQ-i). It was the first measure on this construct published by a psychological test publisher, the first to be peer reviewed, and the most widely used measure of its kind. It contains 133 items in the form of short sentences and employs a 5-point response scale. It has five composite scales and 15 subscales. The composite scales are (1) intra- personal, (2) interpersonal, (3) stress management, (4) adaptability, and (5) general mood. What Are the Significant Research Findings? Views of EI differ according to the purpose of the researchers (e.g., studying EI as a standard intelli- gence or as the capacity for processing and regulating emotions). Consequently, there is no consensus defini- tion of EI. A more precise definition should be expected to emerge as researchers test the assump- tions behind the different models of EI. Notably, more research is needed to delineate EI from constructs such as temperament and personality. Programmatic research by Mayer, Caruso, Salovey, and colleagues is beginning to delineate how EI converges and diverges from standard intelligence. 336 Emotional Intelligence Research utilizing Mayer , Salovey, and Caruso’s model suggests that there is a mild to medium overlap between general EI and verbal intelligence (i.e., crystallized intelligence). In contrast, results of a meta- analysis of 10 studies suggest that no more than 4 % of the variance of the EQ-i can be explained by cognitive intelligence. This suggests t hat ESI and cognitive intel- ligence are not strongly related and are most likely separate constructs. In addi tion, there is neurological evidence suggesting that neural centers governing ESI and those regulating cognitive intelligence are located in different areas of the brain. Specifically, it has been hypothesized that the ventromedial prefrontal cortex appears to be related to basic dimensions of ESI, whereas the dorsolateral prefrontal cortex is thought to govern significant aspects of cognitive intelligence. No differences have been revealed between males and females regarding overall ESI. However, there are a few statistically significant though small differ- ences between the sexes for a few of the factors. Females appear to have stronger interpersonal skills than males, but males have a higher intrapersonal capacity, are better at managing emotions, and are more adaptable. The Bar-On model reveals that women are more aware of emotions, relate better interpersonally, demonstrate more empathy, and are considered more socially responsible than men. In contrast, men appear to be more self-reliant, cope bet- ter with stress, be more flexible, solve problems bet- ter, be more optimistic, and have better self-regard. In terms of age, results from the EQ-i revealed that older groups scored significantly higher than the youn- ger groups on most scales, and individuals in their late 40s have obtained the highest mean scores. The results seem to suggest that as a people get older, they become more socially and emotionally intelligent. Current research has been exploring the relation- ships between EI, behavior, and performance (e.g., school grades, self-actualization, stress management, wellness, leadership, and occupational performance). Some noteworthy studies are highlighted here. In a path analysis study, James Parker and colleagues found that there was a .41 correlation between ESI and scholastic performance among high school stu- dents, indicating a moderate statistically significant correlation. Results seem to indicate that at least 17 % of academic performance is a function of ESI in addi- tion to cognitive intelligence. A series of studies using large samples from the Netherlands, Israel, and North America evaluated the relationship between self-actualization and EI. Results indicated that emotional-social intelligence more so than cognitive intelligence influences one’s ability to do one’s best. Bar-On notes that a high IQ does not guarantee that one will actualize their potential, but a high EQ, more so than a high IQ, gives a person a better chance. This bolsters the notion that adults who eventually reach their goals are those who, as children, had the self-discipline to wait for the extra marshmallow. Conclusion Emotional life requires a unique set of competencies and as surely as any academic or cognitive domain can be managed with lesser or greater skill. As noted by Goleman, how adept a person is at EI is necessary to understanding why one person excels in life while another with equal cognitive skills falls short. Emo- tional aptitude may be conceptualized as a meta- ability that determines how well a person uses their raw intellect to navigate the rivers and shoals of life. Philip J. Lazarus and Nick Benson See also Crystallized Intelligence; Fluid Intelligence; Intelligence and Intellectual Development; Intelligence Quotient (IQ); Intelligence Tests Further Readings Bar-On, R. (1997). The Emotional Quotient Inventory (EQ-i): A test of emotional intelligence. Toronto, Ontario, Canada: Multi-Health Systems. Bar-On, R. (2000). Emotional and social intelligence: Insights from the Emotional Quotient Inventory (EQ-i). In R. Bar-On & J. D. A. Parker (Eds.), Handbook of emotional intelligence (pp. 363–388). San Francisco: Jossey-Bass. Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI). Psicothema , 18 (Suppl.), 13–25. Boyatzis, R. E., Goleman, D., & HayGroup. (2001). The Emotional Competence Inventory (ECI). Boston: HayGroup. Brackett, M. A., & Salovey, P. (2004). Measuring emotional intelligence with the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). In Glenn Geher (Ed.), Measuring emotional intelligence: Common ground and controversy (pp. 181–196). Hauppauge, NY: Nova Science. Gibbs, N. (1995, October 2). The EQ factor. Time , 60–68. Goleman, D. (1995). Emotional intelligence. New York: Bantam Books. Emotional Intelligence 337 Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books. Matthew, G., Zeidner, M., & Roberts, R. D. (2002). Emotional intelligence: Science and myth. Cambridge: MIT Press. Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Implications for educators (pp. 3–31). New York: Basic Books. Mayer, J. D., Salovey, P., & Caruso, D. R. (2002). Mayer- Salovey-Caruso Emotional Intelligence Test (MSCEIT). Toronto, Ontario, Canada: Multi-Health Systems. Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings and implications. Psychological Inquiry , 15 , 197–215. Parker, J. D. A., Creque, R. E., Barnhart, D. L., Harris, J. I., Majeski, S. A., Wood, L., et al. (2004). Academic achievement in high school: Does emotional intelligence matter? Personality and Individual Differences , 37 , 1321–1330. Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality , 9 , 185–211. Stys, Y., & Brown, S. L. (2004). A review of the emotional intelligence literature and implications for corrections. Ottawa, Ontario, Canada: Correctional Service of Canada, Research Branch. E MOTION AND M EMORY People’s memories of past events possess different qualitative characteristics, including overall vividness. Certain events are recalled with high clarity and a great degree of detail, whereas other events are barely remembered. Research on the effects of emotion on memory has shown that emotion can play an important role in determining such differences in recall. Positive, negative, and neutral emotions can influence whether an event or information will be richly and vividly recollected. Investigations of emotion and memory have included studies of emotion and general autobio- graphical memories, eyewitness testimony, flashbulb memories, and memories for traumatic events. This entry examines each of these topics. Emotion and General Autobiographical Memories Events that are pleasant are often processed at a deeper level and, thus, recalled more accurately and faster than events that are unpleasant. Due to more vivid imagery associated with pleasant items, memory for positive information is more accessible, durable, and frequent than is memory for negative information. Margaret Matlin proposed that this phenomenon is part of the Pollyanna Principle. Another aspect of the Pollyanna Principle is the fading affect bias ,which states that unpleasant memories fade faster than pleas- ant memories, because the emotion associated with unpleasant events weakens in intensity more than the emotion associated with pleasant events. Thus, over- all, people have the tendency to focus on positive life experiences and are motivated to view their life events as relatively pleasant. However, the Pollyanna Principle does not seem to apply to people with depressive tendencies. Indivi- duals who are depressed tend to focus on negative events, and as a result, unpleasant emotions do not fade more quickly than pleasant emotions. With a pro- found sense of hopelessness, depressed individuals’ autobiographical memories are biased toward unplea- santness. These individuals often recall mood-congruent material; that is, they have the tendency to recall more negative than positive material because nega- tive material is congruent with their current mood. Depression is linked to less specific retrieval of posi- tive memories. For example, investigations of patients who have recently attempted suicide reveal that their recent autobiographical memories consist of mostly negative episodes. Furthermore, there is a delay in these patients’ ability to retrieve positive memories. Individuals who are at risk for depressive moods possess automatic negative and depressive biases, while also attempting to suppress their nega- tive tendencies to inhibit the influence of depressive biases. As a result of this conflict, they often become relatively uncertain about the meaning of ambiguous information, and their memory for such information is tainted. Emotion and Eyewitness Testimony Individuals who experience a history of negative or traumatic events, such as a history of sexual or physi- cal abuse, have reduced memory specificity. As a reg- ulating strategy, these individuals routinely retrieve autobiographical memories in a less specific way to avoid being confronted with past painful memories. This strategy may be perceived as advantageous and protective in the short term. However, as Dirk Her- mans and his colleagues suggested, in the long term, a cognitive avoidance strategy may turn out to be 338 Emotion and Memory maladaptive, due to using an avoidant coping style to deal with feelings, thoughts, and problems. Overall, about one in three people who have experi- enced a traumatic event report having memory difficul- ties retrieving details about the event, probably because they were so emotionally distracted that the normal memory encoding processes were interrupted at the time the event occurred. Researchers in the area of eye- witness testimony have indicated that similar to other types of traumatic events, witnessing a crime involves intense emotion, and such experience is capable of dis- rupting memory encoding and recall. The strong emo- tions that are elicited in a crime situation tend to draw attention to the central, salient themes of the sequence of the event, and thus, memory for the core elements is facilitated by the experience. On the other hand, peripheral details of the events are often impaired because attention is drawn to critical themes, leaving little capacity to process sp ecific details. The phenome- non is known as the Easterbrook hypothesis,which states that in a traumatic condition, such as a crime situation, high emotional arousal narrows one’s range of focus on the important aspects of the events, and as a result, memory for noncentral, irrelevant details is decreased or even distorted. For example, when a bank robbery was depicted in a film in Elizabeth Loftus’ s research, participants who viewed a traumatic version, in which a boy was abruptly shot in the face, later recalled much less detail from the beginning of the film (e.g., the number on the boy’s jersey), compared to participants who saw a non- traumatic version of the film. This finding reveals that a high degree of anxiety and emotional intensity will narrow attentional focus, drain available processing resources, and reduce memory ability. Directly related to the Easterbrook hypothesis is the weapon focusing hypothesis. Whenaweaponisusedinacrime,wit- nesses often have clear memories of the weapon involved but hindered memories of other aspects of the crime, including central elements like the criminal’s face. This phenomenon is especially applicable to peo- ple who have a high state of anxiety when seeing a weapon. A heightened sense of anxiety can trigger panic that leads to distorted memory, because different aspects of the event are not well encoded into memory. Emotion and Flashbulb Memories Another intriguing phenomenon in the study of emo- tion and memory was first referred to as flashbulb memory by Roger Brown and James Kulik. These investigators proposed that individuals’ memory for a shocking and novel event, like the assassination of John F. Kennedy, often seems to be preserved in a pho- tographic form that contains many circumstantial details that are resistant to forgetting. Brown and Kulik suggested that this type of memory is processed through a special brain mechanism called Now Print, in which the brain’s flashbulb, like the camera’s flash- bulb, freezes the moment when the unusual event occurs, and, consequently, memory for the event is stored with piercing clarity and precise details. How- ever, a key element that determines whether the Now Print mechanism is activated is the consequentiality of the event. A surprising event that has high personal involvement and significance is more likely to trigger a flashbulb memory. For instance, according to research findings, more African Americans than Euro- pean Americans reported possessing flashbulb memo- ries of the assassination of Martin Luther King, Jr., and Californians showed more flashbulb memories that were accurate and detailed for the 1989 earthquake in Loma Prieta (near San Francisco) than Atlanta resi- dents who heard about the event from the news. Other investigators have argued against Brown and Kulik’s view that flashbulb memories are formed through a special brain mechanism, because research has revealed that flashbulb memories are prone to for- getting over time, just like memories for ordinary events. People’s recollections of shocking, highly emotion-driven public events, such as the Challenger explosion, the bombing of Iraq in 1991, and the ver- dict of the O. J. Simpson trial, often contain distor- tions and can be remarkably inaccurate. As time passes, people forget or become confused about the circumstances in which they first heard about the event, and, thus, their memories for the event can show substantial degrees of decaying and fading. Nevertheless, false flashbulb memory recollections are often accompanied by high degrees of confidence by individuals. In other words, despite inaccurate recall, individuals tend to be very confident about their false memories being correct, leading to a mis- match between subjective feelings of confidence and objective accuracy of recollections. Although flashbulb memories can fade and pro- duce reconstructive errors over time, they are some- times more durable and accurately remembered than many memories of ordinary events. These vivid flash- bulb memories are likely to be strengthened through Emotion and Memory 339 repetitive discussion and rehearsal. People talk and think about the surprising event repeatedly for an extended period of time following the event, resulting in an increased memorability for the event. Overall, intense emotion and personal significance associated with an event lead to more accurate and vivid remembering of the event because these elements make an event distinc- tive and different from mundane occurrences. Emotion and Memories for Traumatic Events It is a common belief that memory for emotionally traumatic events is accurate, vivid, and detailed. Although it is often true that memory for emotionally laden traumatic events is fairly well preserved, it is not an exception to find striking errors and distortions in people’s recollections of past traumatic life events. For example, it has been shown that recollections of children who have been through certain traumatic events, such as being kidnapped at gunpoint or being attacked by a sniper at school, often contain a signifi- cant number of inaccuracies, even though their mem- ories appear to be vivid and full of details. Distortions of traumatic memories can be the result of perceptual errors due to stress experienced during the shocking episode. Seeing a mustache on the attacker’s face when the attacker does not have facial hair is an example of a perceptual error caused by a high level of emotion during the event. Traumatic memories can also change over time and, thus, contain errors because of retrospec- tive biases. Memory of an event can be later recon- structed in a way to fit a person’s current emotional state after some time has passed. For example, people with a reduced level of posttraumatic stress tend to recall an original traumatic event as less threatening than their original recall of the event compared with those with a heightened level of posttraumatic stress. Children are more vulnerable to the influence of misinformation and more apt to confuse the sources of their knowledge than are adults, resulting in mis- takenly incorporating inaccurate information into their memory or failing to distinguish between an imagined and an actual event. However, inaccurate memories of traumatic events have also been demonstrated in adults who survived some brutally traumatic events like Nazi concentration camps. Thus, even extreme trauma cannot ward off possible memory erosions over time. Similarly, combat flashbacks, often reported by war veterans, can be as visually intense as if the individuals are reliving moments of the actual combat episodes. And yet, under close examination, this type of flashback is often a combination of memories of real events and constructions of imagined events. People who are easily hypnotized and have an inclination to engage in imaginative and fantasy-based activities are most likely to make claims of having flashbacks of trau- matic past experiences. The authenticity and truthful- ness of such flashbacks, however, have been highly questioned by researchers. Further Research Emotion seems to play a major role in how people’s memories are initially constructed and later recon- structed during the retrieval process. High levels of emotion may enhance some aspects of memories while impairing other aspects of recollections. Investi- gators have used various paradigms when studying the effect of emotion on memory. Further research on this topic will continue to shed light on the role that people’s emotional lives play in their autobiographical memories and on the mechanisms by which emotions exact their toll on memory. Lin-Miao L. Agler and Karen M. Zabrucky See also Episodic Memory; Flashbulb Memories, The Nature of; Long-Term Memory; Memory Further Readings Hermans, D., Defranc, A., Raes, F., Williams, J. M. G., & Eelen, P. (2005). Reduced autobiographical memory specificity as an avoidant coping style. British Journal of Clinical Psychology , 44 , 583–589. Howes, M. B. (2007). Human memory: Structures and images. Thousand Oaks, CA: Sage. Schacter, D. L. (1996). Emotional memories: When the past persists. In D. L. Schachter, Searching for memory: The brain, the mind, and the past (pp. 192–217). New York: Basic Books. Schmolck, H., Buffalo, E. A., & Squire, L. R. (2000). Memory distortions develop over time: Recollections of the O. J. Simpson trial verdict after 15 and 32 months. Psychological Science , 11 (1), 39–45. Swales, M. A., Williams, J. M. G., & Wood, P. (2001). Specificity of autobiographical memory and mood disturbance in adolescents. Cognition and Emotion , 15 (3), 321–331. Walker, W. R., Skowronski, J. J., Gibbons, J. A., Vogl, R. J., & Thompson, C. P. (2003). On the emotions that accompany autobiographical memories: Dysphoria 340 Emotion and Memory disrupts the fading affect bias. Cognition and Emotion , 17 (5), 703–723. Walker, W. R., Skowronski, J. J., Thompson, C. P. (2003). Life is pleasant—and memory helps to keep it that way! Review of General Psychology , 7 (2), 203–210. Williams, J. M. G., & Broadbent, K. (1986). Autobiographical memory in suicide attempters. Journal of Abnormal Psychology , 95 (2), 144–149. E MPATHY The empathic teacher and the empathic student are important topics for consideration by educational psy- chologists. Contemporary approaches to empathy con- ceive of empathy as a social interaction between any two individuals with one individual experiencing the feelings of a second individual. Although there is some degree of correspondence between the affect of the observer and the affect of the observed, the affects are not identical. The process of empathy is currently acknowledged to be contingent on both cognitive and affective factors, the particular influence varying with the age and other attributes of the individual and with the situational context. The model proposed by Norma Feshbach emphasizes the cognitive ability to discriminate affective states in others, the more mature cognitive ability to assume the perspective and role of another person, and the affective ability to experience emotions in an appropriate manner. Martin Hoffman’s developmental model also has three components—cognitive, affective, and motivational— and focuses on empathic responsiveness to distress in others as the motivation for altruistic behavior. Definitional concerns, methodological problems, and theoretical controversies have characterized this area of study. Nevertheless, the status of empathy as an important variable meriting consideration and empirical study has dramatically changed during the past 30 years. Its relevance to a number of disciplines, including neuroscience, psychology, sociology, politi- cal science, education, medicine, and the arts, has no doubt contributed to the burgeoning interest and activ- ity in the study of empathy. Measurement The task of assessing empathy remains a formidable problem. The multidimensionality of the construct and the internal properties of its components leave a wide hiatus between (a) the critical role afforded to empathy in the individual’s development and social behavior and (b) its data base. Assessment procedures for chil- dren’s empathy vary as a function of stimulus modality (e.g., stories, audiotapes, cartoons, paper-and-pencil questions, slides, and narration), as well as response modality (e.g., reflexive crying and self-reports). More recently, measures of physiological arousal, such as heart rate and electrodermal responses, are being used to assess empathy. Adult measures tend to be paper-and-pencil, question- naire-type instruments. Ho wever, recent measurement developments entail the analysis of facial musculature responses to others and neur onal responses, the latter per- taining to so-called mirror neurons that match the neural reactions of another person. Origins The answer to the ontogenetic pattern of empathic development is unresolved. Infant responsiveness to the crying of other infants has been noted in infants as young as 2 weeks. Studies also show that infants youn- ger than 1 year of age can respond differentially to faces depicting different affective states. In the studies by Carolyn Zahn-Waxler and Marian Radke-Yarrow, very young children exhibited ‘‘empathy-like beha- viors.’’ And while there is a close theoretical and empi- rical relationship between empathy and prosocial behaviors, empathy is theoretically distinct from and should not be considered as synonymous with helping, caring, sharing, or any other positive social behavior. Generally, it can be said that a cluster of empathy-related skills appear very early in an individual and become more differentiated and purposeful with age. Indivi- duals, at any age, vary in empathic responsiveness, the source of which may be biologically/temperamentally or situationally/environmentally determined. Antecedents of Empathy The literature relating parent attitudes and child- rearing practices to children’s empathy as well as labo- ratory and field training studies indicates that empathy can be taught and that empathy can be learned. How parents rear their children influences the development of empathic understanding and behavior. Mothers who are responsive, nonpunitive, and nonauthoritarian and who manifest empathic and caring behaviors enhance the development of empathy. Conversely, Empathy 341 parent practices that are negatively related to the development of empathy include use of threats and physical punishment, inconsistency, and reliance on extrinsic rewards. The strength of these parent–child interrelationships is much greater for mothers and their daughters than for fathers with either their sons or daughters, data that are consistent with overall find- ings that females are modestly, but consistently, higher in empathy than males. Functions of Empathy Empathy appears to play an important mediating role in a wide range of cognitive, affective, and social behaviors. These may include greater social under- standing, greater emotional competence, heightened compassion and caring, greater regulation of aggres- sion and other antisocial behaviors, and greater proso- cial and moral behaviors. Studies relating empathy to such prosocial behaviors as cooperation, sharing, donating, and other altruistic acts have generally yielded positive findings, especially in adults, as have studies relating empathy to reduced social prejudice. Because of its multifaceted structure encompassing cognitive and affective dimensions, empathy is linked to other important domains of behavior, such as com- munication and academic achievement. There are a number of studies showing associations between empathic understanding or the training of empathic skill and academic performance; for example, the Bon- ner and Aspy study relating empathetic understanding and grade point averages, the Feshbach and Feshbach training studies, the Feshb ach and Feshbach longitudi- nal study of the relationship of empathy to reading and spelling skills in elementa ry school-age children, and the Kohn program on ‘‘caring school communities.’’ Empathy should be distinguished from emotional intel- ligence, a concept that has received considerable atten- tion in recent years. However, empathy is proposed to be a component of emotional intelligence. Teacher Empathy The salience of empathy to the educational process is especially reflected in the extensive literature on teacher empathy that was initially fueled by Halsey Rogers’s approach to the t herapeutic process and human development. For Rogers, empathy entails an understanding of the perspective and feelings of the client. The assumption underlying a focus on teacher empathy is the expectation that empathic communica- tion by the teacher will resu lt in students experienc- ing greater acceptance and in students developing more positive attitudes toward themselves and toward schooling. The thrust of many of the teacher empathy studies has been on instructional techniques for enhancing teacher empathy. Most of the instructional programs entail complex, multimodal methods with varied effects, making it difficult to link teacher empathy to student outcomes. However, a few studies linking teacher empathy to student learning and behavior have found that teacher empathy is related to positive student outcomes. Empathy in the Classroom Today, there are a number of programs that directly or indirectly use empathy as an adjunct tool in teaching children. Earlier efforts with regard to empathy and education focused on enhanc ing empathy in teachers as a component of teacher competence by training them in human relations and soc ial understanding. The focus of more current research is to show the relationship between teacher empathy and student behavior. Future Research Empathy appears to be a significant variable in human development and social interaction. Its complexity and internal representation, while challenging, do not preclude consideration and investigation. Promising research developments, such as the discovery of neu- ral correlates, may help resolve some of the ambiguity in the study of empathy. Although more research is required, the process of empathy appears especially germane to the field of education, particularly educa- tional psychology. Norma D. Feshbach See also Emotional Development; Emotional Intelligence; Social Development Further Readings Carkhuff, R. R. (1969). Helping in human relations (Vols. 1 & 2). New York: Holt, Rinehart & Winston. Eisenberg, N., Fabes, R., Schaller, M., Carlo, G., & Miller, P. (1991). The relations of parental characteristics and 342 Empathy practices to children’s vicarious emotional responding. Child Development , 62 , 1393–1408. Feshbach, N. D. (1975). Empathy in children: Some theoretical and empirical considerations. Counseling Psychologist , 5 , 25–39. Feshbach, N. D., & Feshbach, S. (1982). Empathy training and the regulation of aggression: Potentialities and limitations. Academic Psychology Bulletin , 4 , 399–413. Feshbach, N. D., & Feshbach, S. (2003). Empathy in education: An elixir but no panacea. International Journal of Psychology , 10 , 2763–2769. Hoffman, M. L. (1982). Developmental prosocial motivation: Empathy and guilt. In N. Eisenberg (Ed.), The development of prosocial behavior (pp. 218–231). New York: Academic Press. Kohn, A. (1991). Caring kids: The role of schools. Phi Delta Kappan , 72 , 496–506. Rodman, G. I. (1977). Study of the relationship of teacher empathy for minority persons and inservice relations training. Journal of Educational Research , 70 , 205–210. Upright, R. L. (2002). To tell a tale: The use of moral dilemmas to increase empathy in the elementary school child. Early Childhood Education Journal , 30 , 15–20. Zahn-Waxler, C., Radke-Yarrow, M., & King, R. A. (1979). Child rearing and children’s prosocial initiations toward victims of distress. Child Development , 50 , 319–330. E NGLISH AS A S ECOND L ANGUAGE English as a second language is English for nonnative speakers. Because it involves learning across the life span, it is sometimes considered to be a subfield of educational psychology. English for nonnative speak- ers is referred to by several acronyms: ESL (English as a second language), EFL (English as a foreign lan- guage), EAL (English as an additional language), and ELL (English language learning). There are also related acronyms, such as TESOL (teaching English to speakers of other languages). The history of ESL instruction and research will be covered in this entry, as will current practices and key issues in the field. Introduction English holds preferential status because it is studied as a second or additional language by more people than any other human language; it has become the global lingua franca—the language of commerce, sci- ence, technology, and other professional endeavors. It has been estimated that for every native speaker of English, there are four nonnative speakers who use it as a second or other language. Braj Kachru described three principal contexts in which English is learned: the inner circle, the outer circle, and the expanding circle. In inner-circle countries, such as Britain, the United States, Australia, New Zealand, and Canada, the majority of speakers use English in all aspects of their lives. In the outer circle, in countries such as India, Pakistan, Hong Kong, and Singapore, English is important for historical reasons and, in many instances, is an official language, but it is not the mother tongue of many of the citizens. The expanding circle consists of countries where English was not important historically but where it is now widely used as an additional language; for example, Japan. The theory and pedagogy of ESL draw on many disciplines, including linguistics, education, psychol- ogy, anthropology, and sociology. In the past several decades, an amalgam of these areas has developed as applied linguistics, a field that encompasses not only language learning and teaching, but translation, lexi- cography, and other applied language issues. Communicative Competence A central concept in ESL is communicative compe- tence , a term first coined by Dell Hymes, a linguistic anthropologist. Communicative competence includes the skills and knowledge necessary to successfully convey meaning through language. Applied linguists Michael Canale and Merrill Swain developed a model of communicative competence that describes the com- ponentsoflanguagethatarecrucialtosuccessful communication. These components are grammatical (linguistic), sociolinguistic, strategic, and discourse competence. Grammatical competence refers to the ability to manipulate language forms according to grammatical rules; a person demonstrates grammati- cal competence by using grammatical forms accu- rately, but he or she may not be able to articulate the rules (as is the case for most native speakers). Socio- linguistic competence is demonstrated when an indi- vidual uses language appropriately in different contexts. The status of participants, the purpose of the interaction, and local norms all affect what is consid- ered to be appropriate; for example, one would use different language when speaking to a judge in court than one would when communicating the same message to a close friend. Strategic competence is the ability to use verbal and nonverbal communica- tion strategies to rectify or avoid communication English as a Second Language 343 breakdowns and to enhance communication. Several researchers have developed extensive lists of commu- nication strategies, such as paraphrase, repetition, word coinage, clarification requests, and so forth. Dis- course competence refers to the ability to link forms and meanings coherently in both written and spoken language. This includes using discourse markers, such as first , next , then ,and finally, to help the listener follow a sequence of events, for example. Several researchers have developed elaborated versions of Canale and Swain’s model, but the same skills and basic concepts are emphasized. Communicative com- petence is the ultimate goal of many ESL learners and teachers. Historical Overview of Teaching English Although the teaching and learning of second lan- guages (L2s) has been a concern of educators for many centuries (e.g., John Amos Comenius wrote about his nouvelle me ´ thode in the 1600s), this over- view will be limited to the past 200 years. The oldest method of language teaching is grammar translation (sometimes called the classical method); this stemmed originally from the teaching of Latin in Europe but spread to other contexts. This method is still used today in some settings to teach English; in China, for example, the impact of the grammar translation method is still felt quite strongly. Grammar translation focuses on the translation of sentences and texts from the first language into the L2 and vice versa. In addi- tion, explicit grammatical explanations are provided with examples, along with exercises that focus on each grammatical rule. Vocabulary instruction is based on the text that the students are translating; thus, vocabulary learning does not progress from sim- ple to complex. There is no emphasis on speaking or listening, because the intent is to produce people who can read and write in the new language. An advantage of grammar translation is that it can be undertaken independently, without an instructor, or with an instructor who is not very proficient in the language to be learned. Grammar translation was favored ini- tially by the educated classes; it was viewed not only as a method for learning to read classic works such as Shakespeare but also as a valuable mental exercise. In 1880, Franc¸ois Gouin published a book outlining a new approach to language teaching called the series method . This method was a radical departure from grammar translation, founded on the premise that an L2 should be learned much like the first, focusing on everyday spoken language rather than literary texts. Gouin followed the language learning progress of his young nephew and developed the series method based on his observations. No translation is involved (hence, it belongs to a group of methods that are referred to as being ‘‘direct’’); students are taught a series of con- nected sentences accompanied by appropriate actions or behaviors. For instance, to explain how to describe a girl lighting a stove, the students would learn sen- tences such as ‘‘She puts down the wood in front of the stove,’’ ‘‘She crouches down in front of the stove,’’ and ‘‘She opens the door of the stove.’’ Another fea- ture of the series method is the lack of grammatical explanation; students are expected to learn grammar implicitly through exposure in the series of sentences. Finally, the series method emphasized the importance of accurate pronunciation. Around the same time that Gouin produced his method, Charles Berlitz and others introduced other direct methods to teach L2s. In the Berlitz approach, which is still in use today, students are taught in the L2 exclusively, and their lessons are carefully ordered from concrete, simple forms to increasingly more complex and abstract language. In the first lessons, students learn some nouns such as pencil , pen, book, chair , and so on—items that are in the immediate environment. They also learn a few questions and answers, such as ‘‘What is this?’’ and ‘‘This is a pen,’’ to help generate additional language. As stu- dents progress, they learn more nouns, adjectives, verbs, and verb tenses. Grammatical points are intro- duced one at a time, in an inductive manner. In the 1920s, there were several advocates of what is known as the reading method. In this case, students’ only goal is to become proficient readers in the L2. It was argued that English learners in India, for example, would benefit more from reading than from any other linguistic skill; furthermo re, reading was thought to be easier to acquire. The reading method makes use of the first language for explanations, and there is a heavy emphasis on vocabulary development. The reading method also focuses on the use of graded texts, reading strategies, and rapid reading techniques. This method was the first to introduce la nguage instruction for a spe- cific purpose. In some parts of the world, reading in English is still emphasized more than any other skill because university textbooks and many technical and scientific materials are oft en available only in English. 344 English as a Second Language A major shift took place in the 1950s with the advent of the audiolingual method. This method drew on both the linguistic and psychological theories of the day: structuralism and behaviorism, respectively. Linguists used contrastive analysis, comparing the first language and English, to predict areas of difficulty for language learners; this infor- mation was then used to design lessons. A strong reliance on spoken language was a consequence of the linguistic principle that oral language is para- mount and that written language is simply a by- product of speech. Behaviorist concepts of habit formation and reinforcement resulted in a heavy emphasis on repetition, mimicry, and memorization of controlled units of language. A typical audiolin- gual lesson consisted of a dialogue presented to the class by the instructor, using only the L2. The dia- logue was repeated by the students several times in chorus, and then in smaller groups. The emphasis was on speaking accurately, both in terms of gram- mar and pronunciation. Students were given positive feedback for correct productions; errors were avoided by the use of intensive drill. Students were often assigned homework in the language lab where they practiced grammatical patterns. Reading and writing were secondary in importance to the devel- opment of good speaking skills. Because of its sci- entific reputation, as well as heavy financial support from governments and publishers, the audiolingual method became extremely influential. As a reaction to the behaviorist underpinnings of audiolingualism, the cognitive code approach devel- oped in the late 1960s. The main premise of this approach is the need for the learner to explicitly understand the rules of the language at all levels, rather than simply memorizing dialogues or other chunks of language. Instructors actively teach phono- logical and grammatical rules, and all four skills (reading, writing, listening, and speaking) are taught together. Other alternatives to the audiolingual method were classified by H. Douglas Brown as the ‘‘designer methods’’ of the 1970s. These were idiosyncratic and largely atheoretical approaches to language teaching developed by charismatic professionals, most of which are not practiced extensively today. In the Silent Way, developed by Caleb Gattegno, students’ exposure to vocabulary is extremely limited in the first month. Words are represented on wall charts, and each letter is color-coded to provide a visual representation of sound and spelling correspondences. Students are encouraged to rely heavily on each other rather than on the teacher, who is to remain as silent as possible. The Silent Way requires considerable training on the part of the teachers. Another method, developed by Georgi Lozanov, is Suggestopedia, which originated in Bulgaria. In this approach, students are given a new persona. Classes are small and take place in a comfortable setting with easy chairs. The teacher is required to use Baroque music for the se ´ ance component of the lesson, during which the students are instructed to use yogic breath- ing in time with the music while the teacher relays the dialogue in a whisper, a dramatic voice, and in a normal reading. Lozanov claimed that the new per- sonas taken on by the students alleviate a fear of mak- ing errors; he also stated that the vocabulary gains with Suggestopedia are far superior to those of any other method. Like Suggestopedia, one of the aims of community counseling learning, which is based on principles of Rogerian psychology, is to reduce anxiety. The stu- dents sit in a circle while the teacher (counselor) stands behind them. When one student chooses to say something to another, he or she utters a sentence in the first language and the counselor translates it into the L2. The student then repeats the translated utter- ance, and the counselor moves to the recipient to translate a reply. The students then work together on a tape recording of the lesson to work out the linguis- tic features of the new language. James Asher, the proponent of the total physical response (TPR) approach to language learning, main- tained that physical actions reinforce the learning of vocabulary. In response to a series of the teacher’s commands, students are required to act out a sequence of events (much like Gouin’s series method). For instance, students may be shown a sequence of actions that mimes washing the dishes. Their instructor then encourages them to respond to commands such as ‘‘Put in the plug,’’ ‘‘Turn on the tap,’’ ‘‘Put soap in the water,’’ ‘‘Turn off the tap,’’ and so on. Asher argued that, by acting out the behaviors, students developed a physiological memory of their new language. Asher believed that the acquisition of a L2 was the same as the acquisition of the first language, and he encouraged a silent period in adults that parallels that observed in many children. Once learners feel comfortable with the commands, he claimed, they will start to speak on their own. English as a Second Language 345 ESL Teaching Today In the early 1980s, communicative language teaching (CLT) became the most popular approach to ESL in North America. At the same time, in Europe the notional-functional approach was widely implemen- ted. Both are still widely practiced today, either in their original form or in an adaptation. The notional- functional approach broke away from a reliance on grammatical structures as the organizing principle for L2 courses and focused instead on functional uses of language, such as greetings, invitations, apologies, opinions, and notions (contexts) such as shopping for groceries. CLT emerged out of the communicative compe- tence framework established by Canale and Swain and Stephen Krashen’s model of L2 acquisition. Krashen argued that L2 acquisition depended on exposing the learner to comprehensible input—that is, language that the learner could understand with the use of contextual clues. He suggested that the input should be at a level just slightly higher than the lear- ner’s own proficiency. For this reason, he advocated the use of TPR in the early stages of acquisition, because the meaning of the actions and accompanying language are readily apparent. Perhaps the most con- tentious aspect of Krashen’s theory was the distinction he made between learning and acquisition. Krashen maintained that learning involved consciously putting into memory vocabulary and grammar, whereas acquisition was the subconscious ‘‘picking up’’ of an L2. He claimed not only that learning played a very small part in the overall development of an L2 but also that learning could not turn into acquisition. In other words, learning and acquisition were viewed as two unconnected processes, and learning simply acted as an editor of acquired spoken and written forms. Another aspect of Krashen’s theory that was widely challenged was his claim that the only require- ment for mastering an L2 is that the learner is exposed to enough comprehensible input which grad- ually becomes increasingly complex. Michael Long challenged Krashen’s claim, arguing that comprehen- sible input is a necessary but insufficient component of language acquisition and that interaction, which involves negotiation of meaning, is essential. Many ESL teachers embraced CLT and designed lessons that provided comprehensible input but did not explicitly teach grammar. Borrowing from notional- functional approaches in Britain, many classroom curricula were developed around themes such as ‘‘going to the doctor’’ and functi